ADF / Scanner Trouble
Image failure
| Symptom | Confirmation and action | Parts replacement / Adjustment |
|---|---|---|
| Dark lines(excluding printing from PC) |
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If the problem persists after the cleaning, replace the following:
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| Dark lines(excluding printing from PC) |
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If the problem persists after the cleaning, replace the following:
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| Color defect (excluding printing from PC) |
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If the problem persists after the cleaning, replace the following:
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| Part or the whole of the image is not read |
If the size of the scanned document does not match the size recognized by the printer, there is possibility the SCN document size sensor failure. |
If the problem persists after the cleaning, replace the following:
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| The scanned image is too faint |
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If the problem persists after the cleaning, replace the following:
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| The scanned image is skewed to the paper fed from the ADF input tray |
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Perform the ADF unit tilt check. |
Other print quality problems occurred only when copying |
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If the problem persists after treatment, replace the SCN Unit. |
Transport Failure
| Symptom | Confirmation and action | Parts replacement / Adjustment |
|---|---|---|
| Multi-Feed | Clean the Pickup Roller, ADF (3 places). | If the problem persists after cleaning, replace the Pickup Roller, ADF |
| Manuscript fold | Check if there is any foreign substances or damage in the ADF transport path. | After cleaning the inside of the path, replace the ADF unit if any damage is found. |
| Paper jam occurs frequently in fed from the ADF input tray |
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If the problem persists after the treatment, replace the pickup roller. |