HEAD HP undetectable error

Error code
  • 034214 HEAD HP undetectable error
Occurrence condition
  • The home position of the Print Head cannot be detected during the initialization operation.
Assumed cause
  • Head unit attachment defective
  • Head Drive Motor failure
  • Failure of the Head HP Sensor
Related parts
  • Head Lifting Motor
  • HP Sensor, Head
Troubleshooting

Step

Confirmation and action

YES

NO

1

Power restart (2 times)

Is the error no longer occurring?
*Perform this procedure only if the error occurs after replacing the head unit.

End Go to step 2
2

Check the head unit attachment states

Is there something wrong with the head unit being installed?
*Perform this procedure only if the error occurs after replacing the head unit.

Go to step 3 Attache the Head Unit again.
3

Check harness connection

Are the connectors of the harnesses connecting to the Head Unit properly connected?

Go to step 4 Connect the connectors properly.
4

Replace the Head Drive Motor and Head HP Sensor

Is the error no longer occurring?

End Contact Epson local service representatives.