Y, M, C, K Ink end / Y, M, C, K Ink cartridge not installed / Ink cartridge error

Detection condition

  • The printer cannot recognize the ink cartridge.
  • The installed ink cartridge is not detected.
Defect-related parts
  • Ink cartridge
  • I/C Sensor
Troubleshooting
Step Confirmation and action YES NO
1

Start service support mode and execute CL0.

  • Does it succeed?
 Go to step 2 Go to step 3
2 Does the error go away after the power is normally turned on? End Go to step 3
3

Install the new ink cartridges.

  • Does the error go away?
 End Go to step 4
4

Replace the I/C Sensor

  • Does the error go away?
 End

Contact Epson local service representatives.
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