SDL Paper Transport Motor error

Error code
  • 035317 SDL Paper Transport Motor error
Occurrence condition
  • The lock signal was detected for longer than the specified time while the SDL Paper Transport Motor was operating.
Assumed cause
  • SDL Paper Transport Roller Deformation, Missing or Broken
  • SDL Paper Transport Roller Drive Parts Deformation, Missing or Broken
  • Dirty, missing, or defective SDL Paper Transport Motor
  • SDL Unit Main Board failure
Related parts
  • SDL Paper Transport Roller
  • SDL Paper Transport Roller Drive Parts
  • SDL Paper Transport Motor
  • SDL Unit Main Board
Troubleshooting

Step

Confirmation and action

YES

NO
1

Check the SDL Paper Transport Roller

  • Is the SDL Paper Transport Roller installed properly?
 Go to step 2

If the Paper Transport Roller cannot be moved manually, fix the part where it is stuck.
2

Check the SDL Paper Transport Roller Drive Parts

  • Is the SDL Paper Transport Roller Drive Parts installed properly?
  • Are there any problems with the drive parts?
 Go to step 3

Reinstall the SDL Paper Transport Roller Drive Parts

Replace if not repaired
3

Check the SDL Paper Transport Motor

[Part(s) to be checked]

  • SDL Paper Transport Motor - SDL Unit Main Board

[Confirmation details]

  • Is the SDL Paper Transport Motor missing or improperly installed?
  • Is there any abnormality (damage/wear) in the SDL Paper Transport Motor?
  • Are the connectors connected properly?
  • Are there any problems with the wires?
 Go to step 4

In case of falling off or improper installation

  • Reassembly of the SDL Paper Transport Motor

If there is an abnormality (damage/wear)

  • Replace the SDL Paper Transport Motor

Improper connector connection

  • Clean the wire connector and reinsert it.

If the wire is abnormal

  • Replace the wire.
4

Check the operation of the SDL Paper Transport Motor

Are the following motors operating normally in Failure Verification menu?

  • SDL Paper Transport Motor
Go to step 5 Replace the SDL Paper Transport Motor
5

Replace SDL Unit Main Board

  • Replaced the SDL Unit Main Board and did the problem improve?
 End Contact Epson local service representatives.