HEAD PID driving time exceeded error

Error code

000840 HEAD PID driving time exceeded error

Occurrence condition

The Head Drive Motor has been driven more than a predetermined amount, but the sensor cannot detect it.

Assumed cause

The drive time of the Head Drive Motor has exceeded a certain level.

Related parts

Sequence or program failure

Troubleshooting

Step	Confirmation and action	YES	NO
1	Print Head transport fixture Has the head transport fixture been removed? Remove and store it if necessary. If the Print Head transport fixture cannot be removed, refer to Head and cap transport parts cannot come off. Does the error still occur?	Go to step 2	End
2	Check if the same problem occurs again Does the error occur again?	Contact Epson local service representatives.	-

Check Point / チェックポイント

Normally, it does not occur due to a failure, so information (firmware version and procedure leading to the occurrence) is required at the time of communication.