Ink Dry Failure

Assumed cause
  • Installation environment
  • Third-party inks
  • Device settings mismatch
  • Failure when generating print data or transfer failure
    * Humidity affected by humidity and temperature is high, and it tends to occur in the morning when the temperature is low.

Defect-related parts
  1. Head Drive Board
    Waveform generation failure
  2. Head Unit
    Printing error due to head failure
  3. Head FFC
    Image data transfer failure
  4. Main Board
    Image data generation circuit failure
Troubleshooting
Step Confirmation and action YES NO
1

Check the user's ink cartridges

  • Check that genuine ink cartridges are installed.

(Fixing performance cannot be guaranteed with other brands of ink (dye, etc.). When the ink cartridge of another company is included, the supply system parts need to be replaced.)

 End of work Go to step 2
2

Check device settings (including driver settings)
Check that the print mode matches the paper in the cassette and print a 25% black pattern.

  • Has the image defect been improved?
 End of work Go to step 3
3

Check color unevenness of print pattern

  • Is there any color unevenness in the pattern output in step 2?
 Go to step 4 Go to step 5
4

Print the 20104 Black 25% Pattern on non-user paper

  • Has the image defect been improved?

(Due to user paper or separation. Use unopened or conditioned paper)

 End of work Go to step 5
5

Check the connection of the Head FFC
Print the black 25% pattern.

  • Has the image defect been improved?

(Poor waveform transfer to head)

 End of work Go to step 6
6

Replace the Head Drive Board
Print the color gradation pattern.

  • Has the image defect been improved?

(Gradation: if it appears entirely, cause of the problem is identified.)

 End of work Go to step 7
7

Replace the Head Unit
Print the 20103 Color Gradation Pattern.

  • Has the image defect been improved?

(To see if the problem is caused by Head failure)

 End of work Go to step 8
8

Replace the Head FFC
Print the 20103 Color Gradation Pattern.

  • Has the image defect been improved?
 End of work

Replace the parts/components to be checked one by one.