IN FIN Main Tray error 1

Error code

035402 IN FIN Main Tray error 1

Occurrence condition

When the IN FIN main tray is lifted, the ON/OFF state of the IN FIN Paper Rear Edge Holder HP Sensor1 or IN FIN Paper Rear Edge Holder HP Sensor 2 is not detected even after the specified time has passed.

Assumed cause

Deformation, dropout, or failure of IN FIN Main Tray
Deformation, dropout, or failure of IN FIN Main Tray Drive Parts
IN FIN Elevating Tray Motor dirty, missing or defective
IN FIN Paper Rear Edge Holder HP Sensor1 dirty, missing or defective
IN FIN Paper Rear Edge Holder HP Sensor2 dirty, missing or defective
IN Finisher main board failure

Related parts

IN FIN Main Tray
IN FIN Main Tray Drive Parts
IN FIN Elevating Tray Motor
IN FIN Paper Rear Edge Holder HP Sensor1
IN FIN Paper Rear Edge Holder HP Sensor2
Inner Finisher Main Board

Troubleshooting

Step	Confirmation and action	YES	NO
1	Check the IN FIN Main Tray Is the IN FIN Main Tray assembled correctly?	Go to step 2	If the IN FIN Main Tray cannot be moved manually, fix the part where it is stuck.
2	Check the IN FIN Main Tray Drive Parts Is the IN FIN Main Tray Drive Parts installed properly? Are there any problems with the drive parts?	Go to step 3	Reinstall the IN FIN Main Tray Drive Parts Replace if not repaired
3	Check the IN FIN Elevating Tray Motor [Part(s) to be checked] IN FIN Elevating Tray Motor - Inner Finisher Main Board [Confirmation details] Is the IN FIN Elevating Tray Motor missing or improperly installed? Is there any abnormality (damage/wear) in the IN FIN Elevating Tray Motor? Are the connectors connected properly? Are there any problems with the wires?	Go to step 4	In case of falling off or improper installation Reassembly of the IN FIN Elevating Tray Motor If there is an abnormality (damage/wear) Replace the IN FIN Elevating Tray Motor Improper connector connection Clean the wire connector and reinsert it. If the wire is abnormal Replace the wire.
4	Check the operation of the IN FIN Elevating Tray Motor Are the following motors operating normally in Failure Verification menu? IN FIN Elevating Tray Motor	Go to step 5	Replace the IN FIN Elevating Tray Motor
5	Check the IN FIN Main Tray related sensors [Part(s) to be checked] IN FIN Paper Rear Edge Holder HP Sensor1 - Inner Finisher Main Board IN FIN Paper Rear Edge Holder HP Sensor2 - Inner Finisher Main Board [Confirmation details] Are there any missing parts or improper installation? Are there any abnormalities (damage/wear) in the relevant locations? Are the connectors connected properly? Are there any problems with the wires?	Go to step 6	In case of falling off or improper installation Reassembly of applicable sensors If there is an abnormality (damage/wear) Replace applicable sensor Improper connector connection Clean the wire connector and reinsert it. If the wire is abnormal Replace the wire.
6	Check the operation of IN FIN Main Tray Related Sensors Are the following sensor operating normally in Failure Verification menu? IN FIN Paper Rear Edge Holder HP Sensor1 IN FIN Paper Rear Edge Holder HP Sensor2	Go to step 7	Replace the corresponding sensor
9	Replacing the inner finisher main board Replaced the inner finisher main board and did the problem improve?	End	Contact Epson local service representatives.