Paper Width Error
Detection condition
Paper width setting does not match the fed paper.
Defect related parts
- Paper Width Sensor
- Paper width carriage motor
- Cassettes, Paper Tray
- Mechanical control board
Troubleshooting
| Step | Confirmation and action | YES | NO |
|---|---|---|---|
| 1 | Check the paper set of the paper feed port where the paper was fed
|
Go to step 2 | Load the paper correctly |
| 2 | Check the shape of the paper feed port that has fed paper
|
Replace the Cassette or Paper Tray | Go to step 3 |
| 3 | Check the operation of the CR Drive Motor
|
Go to step 6 | Go to step 4 |
| 4 | Checking the deformation and wear of the carriage
|
Replace the Paper Width Assy. | Go to step 5 |
| 5 | Attach carriage drive motor and check connector connection
|
Fully insert the connectors | Replace the mechanical control board |
| 6 | Check the operation of the Paper Width Sensor 1 and 2
|
Replace the mechanical control board |
Go to step 7 |
| 7 | Attach paper width detection sensors 1 and 2 and check connector connection
|
Fully insert the connectors | Replace the sensor |