C3C4 Additional Cassette ROM mismatch error

Error code: 032522

Occurrence condition
  • MCU board ROM version mismatch with Additional Cassette board ROM version
Assumed cause
  • Firmware version mismatch
Troubleshooting
Step Confirmation and action YES NO
1

Perform Firmware Update
(Check the MCU ROM Ver and the Main ROM Ver)

  • Does the error go away?
End

Contact Epson local service representatives.

Note / 補足
  • Case of do not perform the FW update before the initial setting, a fatal error (ROM mismatch error) may occur depending on the optional products installed after completed the initial setting.
    If this occurs, turn the power OFF/ON once with the optional product installed, and perform a FW update from service support mode before initial settings to resolve the issue.
    (We recommend updating the firmware before initial settings)