PG PID overload error / PID reverse error / PID lock error
Error code
- 000481 PG PID overload error
- 000483 PG PID reverse error
- 000484 PG PID lock error
Occurrence condition
- 000481 PG Motor cannot operate due to large motor load
- 000483 PG Motor is rotating in reverse　
- 000484 PG Motor cannot rotate
Assumed cause
- An abnormal load was suddenly applied to the motor, and the motor rotated in the opposite direction due to the reaction force.
- Power is not supplied to the motor, or the motor cannot rotate at all.
- The load of the PG Motor is more than expected (such as when it is locked inside the Anti-Static Brush Unit)
Related parts
- Harness polarity wrong
- PG Encoder
- Gears are locked due to foreign object
- Gear trains are damaged or locked by foreign object
- PG Motor
- PG HP Sensor
- Anti-Static Brush Unit
- Mechanical control board
- Main Board
- Power Supply Unit
Troubleshooting
| Step | Confirmation and action | YES | NO |
|---|---|---|---|
| 1 | Check the gear trains for damage Does the error still occur? |
Go to step 2 | End |
| 2 | Check the cables between PG Motor and the mechanical control board Visually check the cable between PG Motor and Mechanical Controller Board, reconnect the cable if there is any half-insertion or disconnection. Does the error still occur? |
Go to step 3 | End |
| 3 | Check the cables between PG Encoder and Main Board Visually check the cable between PG Encoder and Mechanical Controller Board, reconnect the cable if there is any half-insertion or disconnection. Does the error still occur? |
Go to step 4 | End |
| 4 | Check the cables between the PG HP Sensor and the Main Board Visually check the cables between the PG HP Sensor and the Main Board, and if there are any cables that are not fully inserted in the connector or disconnected, reconnect them. Does the error still occur? |
Go to step 5 | End |
| 5 | Replace the PG Motor Replace the Paper Feed Motor and check the reproduction of the phenomenon for the content of the defect report. Does the error still occur? |
Go to step 6 | End |
| 6 | Replace the Anti-Static Brush Unit Replace the Anti-Static Brush Unit and see if the symptom described in the defect report occurs again. Does the error still occur? |
Go to step 7 | End |
| 7 | Replace the suspected part |
Contact Epson local service representatives. | End |