Reverse PID reverse error / Reverse PID lock error / Reverse PID overload error
Error code
- 000461 Reverse PID overload error
- 000463 Reverse PID reverse error
- 000464 Reverse PID lock error
Occurrence condition
- The Reverse Drive Motor cannot operate due to large motor load
- The Reverse Drive Motor is rotating in reverse
- The Reverse Drive Motor cannot rotate
Assumed cause
- An abnormal load was suddenly applied to the motor, and the motor rotated in the opposite direction due to the reaction force.
- Power is not supplied to the motor, or the motor cannot rotate at all.
- The load of the Reverse Drive Motor is more than expected
Related parts
- Harness polarity wrong
- Paper jam paper remaining
- Reverse Drive Motor
- Gears or rollers locked by foreign objects
- Locked by failure of gear train components
- Mechanical control board
- Main Board
Troubleshooting
| Step | Confirmation and action | YES | NO |
|---|---|---|---|
| 1 | Check paper jam and remaining paper Is the paper path free from jammed paper or foreign objects? |
Go to step 2 | Remove the jammed paper or foreign object |
| 2 | Check harness connection Is the harness connecting the Reverse Drive Motor properly connected? |
Go to step 3 | Reconnect the harness. |
| 3 | Check the gear trains for damage Check the internal gear trains for damage. Are they free from damage? |
Go to step 4 | Replace the gear train components |
| 4 | Replace the suspected part Replace the Reverse Drive Motor. Does the error still occur? |
Go to step 5 | End |
| 5 | Replace the suspected part |
Go to step 6 | End |
| 6 | Replace the suspected part Replace the Main Board. Does the error still occur? |
Contact Epson local service representatives. | End |