BTK PID reverse error / BTK PID lock error / BTK PID overload error
Error code
- 000321 BTK PID overload error
- 000323 BTK PID reverse error
- 000324 BTK PID lock error
Occurrence condition
- The Belt Tension Release Motor cannot operate due to large motor load
- The Belt Tension Release Motor is rotating in reverse
- The Belt Tension Release Motor cannot rotate
Assumed cause
- An abnormal load was suddenly applied to the motor, and the motor rotated in the opposite direction due to the reaction force.
- Power is not supplied to the motor, or the motor cannot rotate at all.
- The load of the Belt Tension Release Motor is more than expected
Related parts
- Harness polarity wrong
- Belt Tension Release Motor
- Gears are locked due to foreign object
- Gear trains are damaged or locked by foreign object
- Mechanical control board
- Main Board
- Belt Tension Release mechanism is locked
Troubleshooting
| Step | Confirmation and action | YES | NO |
|---|---|---|---|
| 1 | Check for foreign objects Check the conveyor belt for foreign objects. Is it free from foreign objects or abnormalities? |
Go to step 2 | Remove foreign objects. |
| 2 | Check for foreign objects Is it free from foreign objects or abnormalities? |
Go to step 3 | Remove foreign objects. If the gear trains are damaged, replace the belt tension release mechanism. |
| 3 | Check sensor operation Check the sensor using the Belt Tension HP Sensor operation check menu. Does the sensor operate normally? |
End | Go to step 4 |
| 4 | Replace the suspected part Replace the mechanical control board and then the Main Board. Does the error still occur? |
Contact Epson local service representatives. | End |