Ink Cartridge Recognition Error

Assumed cause
  • The CSIC information of the ink cartridge cannot be read.
  • Different ink cartridges are installed
  • Defect-related parts
  • Ink cartridge
  • I/C Sensor
  • Ink Supply Unit
Troubleshooting
Step Confirmation and action YES NO
1

Start service support mode and execute CL0.

  • Does it succeed?
 Go to step 2 Go to step 3
2

Does the error go away after the power is normally turned on?

 End Go to step 3
3

Install the new ink cartridges.

  • Does the error go away?
 End Go to step 4
4

Replace the Ink Supply Unit

  • Does the error go away?
 End

Contact Epson local service representatives.