FIN/ SDL Paper Stuck Jam

Error code
  • 117 FIN Paper Stuck Jam
Floor Finisher
Occurrence condition
  • The sensor in the floor finisher detects paper presence when the power is turned on, when power saving is restored, or when the cover is opened or closed.
Assumed cause
  • paper jam
  • Dirty, missing, or malfunctioning sensor for floor finisher jam detection
  • Floor Finisher main board failure
Related parts
  • Sensor for floor finisher jam detection
  • Floor Finisher main board failure
Troubleshooting

Step

Confirmation and action

YES

NO
1

Check the paper feed path

Are there any foreign objects or pieces of paper in the paper transport path?

Remove any foreign objects or pieces of paper

Go to step 2
2

Checking the sensor for floor finisher jam detection.

[Part(s) to be checked]

  • Sensor for floor finisher jam detection

[Confirmation details]

  • Is the sensor dirty or improperly installed?
  • Are the connectors connected properly?
  • Are there any problems with the wires?
 Go to step 3

In case of dirt or improper installation

  • Cleaning and refitting the sensor

Improper connector connection

  • Clean the wire connector and reinsert it.

If the wire is abnormal

  • Replace the wire.
3

Operation check of sensor for floor finisher jam detection

Is the sensor for floor finisher jam detection operating normally in the diagnostics menu?

 Go to step 4 Replace sensors sequentially
4

Replacing floor finisher main board

Have you reconnected and repaired the connector on the floor finisher main board?

 End Replace floor finisher main board


Inner Finisher
Occurrence condition
  • The sensor inside the inner finisher detects paper presence when the power is turned on, when power saving mode is restored, or when the cover is opened or closed.
Assumed cause
  • paper jam
  • Inner Finisher jam detection sensor is dirty, missing, or malfunctioning.
  • IN Finisher main board failure
Related parts
  • Inner Finisher jam detection sensor
  • IN Finisher main board failure
Troubleshooting

Step

Confirmation and action

YES

NO
1

Check the paper feed path

Are there any foreign objects or pieces of paper in the paper transport path?

Remove any foreign objects or pieces of paper

Go to step 2
2

Checking the inner finisher jam detection sensor

[Part(s) to be checked]

  • Inner Finisher jam detection sensor

[Confirmation details]

  • Is the sensor dirty or improperly installed?
  • Are the connectors connected properly?
  • Are there any problems with the wires?
 Go to step 3

In case of dirt or improper installation

  • Cleaning and refitting the sensor

Improper connector connection

  • Clean the wire connector and reinsert it.

If the wire is abnormal

  • Replace the wire.
3

Operation check of the inner finisher jam detection sensor

Is the sensor for inner finisher jam detection operating normally in the diagnostics menu?

 Go to step 4 Replace sensors sequentially
4

Replacing the inner finisher main board

Have you reconnected and repaired the connector on the inner finisher main board?

 End Replace Inner finisher main board


Saddle Unit
Occurrence condition
  • The sensor in SDL unit detects the presence of paper when the power is turned on, when power saving is restored, or when the cover is opened or closed.
Assumed cause
  • paper jam
  • SDL Unit  jam detection sensor is dirty, missing, or malfunctioning.
  • SDL Unit Main Board failure
Related parts
  • SDL Unit  jam detection sensor
  • SDL Unit Main Board failure
Troubleshooting

Step

Confirmation and action

YES

NO
1

Check the paper feed path

Are there any foreign objects or pieces of paper in the paper transport path?

Remove any foreign objects or pieces of paper

Go to step 2
2

Checking the SDL Unit Jam detection sensor

[Part(s) to be checked]

  • SDL Unit  jam detection sensor

[Confirmation details]

  • Is the sensor dirty or improperly installed?
  • Are the connectors connected properly?
  • Are there any problems with the wires?
 Go to step 3

In case of dirt or improper installation

  • Cleaning and refitting the sensor

Improper connector connection

  • Clean the wire connector and reinsert it.

If the wire is abnormal

  • Replace the wire.
3

Checking the operation of the SDL Unit Jam Detection Sensor

Is the sensor forSDL Unit jam detection sensor operating normally in the diagnostics menu?

 Go to step 4 Replace sensors sequentially
4

Replace the SDL Unit Main Board

Have you reconnected and repaired the connector on the SDL unit main board?

 End Replace the SDL Unit Main Board