FIN Upper Tray Jam (Feed delay)

Error code
  • 103 FIN Upper Tray Jam (Feed delay)
Occurrence condition
  • FIN Output Tray Pre-Eject Sensor does not turn ON even after the specified time has passed since the FIN Paper Transport Sensor turned ON.
Assumed cause
  • Rollers, guides, etc. are dirty, deformed, or not installed properly
  • FIN Output Tray Pre-Eject Sensor dirty, missing or defective
  • FIN Output Tray Switching Solenoid dirty, missing or defective
  • FIN Paper Transport Motor dirty, missing or defective
  • FIN Paper Eject Motor dirty, missing or defective
  • Floor Finisher main board failure
Related parts
  • FIN Upper Tray Pre-Eject Sensor
  • FIN Output Tray Switching Solenoid
  • FIN Paper Transport Motor
  • FIN Paper Eject Motor
  • Floor Finisher main board failure
Troubleshooting

Step

Confirmation and action

YES

NO

1

Check the Paper transport parts

Is the  Paper transport parts installed properly?

Are the paper transport parts dirty or deformed?

Reinstall the paper transport assembly

Replace if not repaired

Go to step 2

2

Check the connector connection of the FIN upper tray pre-eject sensor.

Are the FIN Output Tray Pre-Eject Sensor connected properly?

Go to step 3 Reconnect FIN Output Tray Pre-Eject Sensor
3

Operation check of FIN Output Tray Pre-Eject Sensor

Is the FIN Output Tray Pre-Eject Sensor operating normally in the diagnostics menu?

Go to step 4 Replace FIN Output Tray Pre-Eject Sensor
4

Confirmation of FIN Upper Tray Switching Solenoid connector connection.

Are the FIN Output Tray Switching Solenoid connected properly?

Go to step 5 Reconnect FIN Output Tray Switching Solenoid
5

Operation check of FIN Upper Tray Switching Solenoid.

Is the FIN Output Tray Switching Solenoid operating normally in the diagnostics menu?

Go to step 6 Replace FIN Output Tray Switching Solenoid
6

Confirmation of FIN Paper Transport Motor connector connection

Are the FIN Paper Transport Motor connected properly?

Go to step 7 Reconnect FIN Paper Transport Motor
7

Operation check of FIN Paper Transport Motor

Is the FIN Paper Transport Motor operating normally in the diagnostics menu?

Go to step 8 Replace FIN Paper Transport Motor
8

Confirmation of FIN Paper Eject Motor connector connection

Are the Paper Eject Motor connected properly?

Go to step 9 Reconnect FIN Paper Eject Motor
9

Operation check of FIN Paper Eject Motor

Is the FIN Paper Eject Motor operating normally in the diagnostics menu?

Go to step 10 Replace FIN Paper Eject Motor
10

Replacing floor finisher main board

Have you reconnected and repaired the connector on the floor finisher main board?

End Replace floor finisher main board