FIN Lower Tray/ Main Tray Jam (Feed delay)

Error code
  • 107 FIN Lower Tray/ Main Tray Jam (Feed delay)
Floor Finisher
Occurrence condition
  • FIN Processing Part Paper Detection Sensor does not turn ON even after the specified time has passed since the FIN Finisher Tray Ejection Sensor turned ON.
Assumed cause
  • Rollers, guides, etc. are dirty, deformed, or not installed properly
  • FIN Output Tray Lower Eject Sensor dirty, missing or defective
  • FIN Processing Part Paper Detection Sensor dirty, missing or defective.
  • FIN Paper Eject Motor dirty, missing or defective
  • FIN Finisher Elevating Tray Motor dirty, missing or defective
  • Floor Finisher main board failure
Related parts
  • FIN Finisher Tray Ejection Sensor
  • FIN Processing Tray Paper Sensor
  • FIN Paper Eject Motor
  • FIN Finisher Tray Elevating Motor
  • Floor Finisher main board failure
Troubleshooting

Step

Confirmation and action

YES

NO

1

Check the Paper transport parts

Is the  Paper transport parts installed properly?

Are the paper transport parts dirty or deformed?

Reinstall the paper transport assembly

Replace if not repaired

Go to step 2

2

FIN Lower Tray Ejection Sensor connector connection check

Are the FIN Finisher Tray Ejection Sensor connected properly?

Go to step 3 Reconnect FIN Finisher Tray Ejection Sensor
3

Operation check of FIN Lower Tray Ejection Sensor

Is the  FIN Finisher Tray Ejection Sensor operating normally in the diagnostics menu?

Go to step 4 Replace FIN Finisher Tray Ejection Sensor
4

FIN Processing Paper Sensor connector connection check

Are the FIN Processing Tray Paper Sensor connected properly?

Go to step 5 Reconnect FIN Processing Tray Paper Sensor
5

Operation check of FIN Processing Paper Sensor

Is the FIN Processing Tray Paper Sensor operating normally in the diagnostics menu?

Go to step 6 Replace FIN Processing Tray Paper Sensor
6

FIN Paper Eject Motor connector connection check

Are the Paper Eject Motor connected properly?

Go to step 7 Reconnect FIN Paper Eject Motor
7

Operation check of FIN Paper Eject Motor

Is the FIN Paper Eject Motor operating normally in the diagnostics menu?

Go to step 8 Replace FIN Paper Eject Motor
8

FIN Lower Tray Elevating Motor connector connection check

Are the FIN Finisher Elevating Tray Motor connected properly?

Go to step 9 Reconnect FIN Lower Tray Elevating Motor
9

Operation check of FIN Lower Tray Elevating Motor

Is the FIN Finisher Elevating Tray Motor operating normally in the diagnostics menu?

Go to step 10 Replace FIN Finisher Elevating Tray Motor
10

Replacing floor finisher main board

Have you reconnected and repaired the connector on the floor finisher main board?

End Replace floor finisher main board


Inner Finisher
Occurrence condition
  • IN FIN Processing Tray Paper Sensor does not turn ON even after the specified time has passed since the IN FIN Paper Transport Sensor turned ON.
Assumed cause
  • Rollers, guides, etc. are dirty, deformed, or not installed properly
  • IN FIN Paper Transport Sensor dirty, missing or defective
  • IN FIN Processing Tray Paper Sensor dirty, missing or defective
  • IN FIN Paper Eject Motor dirty, missing or defective
  • IN FIN Elevating Tray Motor dirty, missing or defective
  • IN Finisher main board failure
Related parts
  • IN FIN Paper Transport Sensor
  • IN FIN Processing Tray Paper Sensor
  • IN FIN Paper Eject Motor
  • IN FIN Elevating Tray Motor
  • Inner Finisher Main Board
Troubleshooting

Step

Confirmation and action

YES

NO

1

Check the Paper transport parts

Is the  Paper transport parts installed properly?

Are the paper transport parts dirty or deformed?

Reinstall the paper transport assembly

Replace if not repaired

Go to step 2

2

IN FIN Paper Transport Sensor connector connection check

Are the IN FIN Paper Transport Sensor connected properly?

Go to step 3 Reconnect IN FIN Paper Transport Sensor
3

Operation check of IN FIN Paper Transport Sensor

Is the IN FIN Paper Transport Sensor operating normally in the diagnostics menu?

Go to step 4 Replace IN FIN Paper Transport Sensor
4

IN FIN Processing Tray Paper Sensor connector connection check

Are the IN FIN Processing Tray Paper Sensor connected properly?

Go to step 5 Reconnect IN FIN Processing Tray Paper Sensor
5

Operation check of IN FIN Processing Tray Paper Sensor

Is the IN FIN Processing Tray Paper Sensor operating normally in the diagnostics menu?

Go to step 6 Replace IN FIN Processing Tray Paper Sensor
6

IN FIN Paper Eject Motor connector connection check

Are the IN FIN Paper Eject Motor connected properly?

Go to step 7 Reconnect IN FIN Paper Eject Motor
7

Operation check of IN FIN Paper Eject Motor

Is the IN FIN Paper Eject Motor operating normally in the diagnostics menu?

Go to step 8 Replace IN FIN Paper Eject Motor
8

IN FIN Tray Elevating Motor connector connection check

Are the IN FIN Tray Elevating Motor connected properly?

Go to step 9 Reconnect IN FIN Tray Elevating Motor
9

Operation check of IN FIN Tray Elevating Motor

Is the IN FIN Tray Elevating Motor operating normally in the diagnostics menu?

Go to step 10 Replace IN FIN Tray Elevating Motor
10

Replacing the inner finisher main board

Have you reconnected and repaired the connector on the inner finisher main board?

End Replace Inner finisher main board