HDD Recognition error (Unauthorized)

Error code:

  • 205621 HDD Recognition error (Unauthorized)
  • 205623 HDD Recognition error (Unauthorized)
  • 205624 HDD Recognition error (Unauthorized)
  • 205625 HDD Recognition error (Unauthorized)
  • 205626 HDD Recognition error (Unauthorized)
Occurrence condition
  • 205621 The Unauthorized HDD is installed.
  • 205623 HDD of unsupported model is connected.
  • 205624 Unable to set password
  • 205625 Unable to set password
  • 205626 HDD of unsupported model is connected (when returning from power saving)
Assumed cause
  • Temporary communication failure with HDD
  • HDD cable failure
  • Unsupported HDD connection


Related parts
  • HDD unit
Troubleshooting
Step Confirmation and action YES NO
1

Check the cable status of HDD unit

  • Are there any scratches or breaks in the cable?
 Go to step 2 Replacement of HDD cable.
2

Check the HDD unit connection

  • HDD is reconnected and restarted. Is the issue solved?
 Replace the HDD unit

End
3

Replace the HDD unit

  • Replace with HDD for which ASP has been established
  • Does the error still occurs?
 Contact EPSON Local Service Representatives End