Head Memory related Fatal Errors (1)

Error code
  • 031100 Head ID read check ID error 0
  • 031101 Head ID read check ID error 1
  • 031102 Head ID read check ID error 2
  • 031103 Head ID read check ID error 3
  • 031104 Head ID read check ID error 4
  • 031105 Head ID read check ID error 5
  • 031200 NVT nozzle rank check ID error 0
  • 031201 NVT nozzle rank check ID error 1
  • 031202 NVT nozzle rank check ID error 2
  • 031203 NVT nozzle rank check ID error 3
  • 031204 NVT nozzle rank check ID error 4
  • 031205 NVT nozzle rank check ID error 5
  • 031260 NVT nozzle rank check mode value ID error 0
  • 031261 NVT nozzle rank check mode value ID error 1
  • 031262 NVT nozzle rank check mode value ID error 2
  • 031263 NVT nozzle rank check mode value ID error 3
  • 031264 NVT nozzle rank check mode value ID error 4
  • 031265 NVT nozzle rank check mode value ID error 5
  • 031320 NVT mode value rank nozzles count check ID error 0
  • 031321 NVT mode value rank nozzles count check ID error 1
  • 031322 NVT mode value rank nozzles count check ID error 2
  • 031323 NVT mode value rank nozzles count check ID error 3
  • 031324 NVT mode value rank nozzles count check ID error 4
  • 031325 NVT mode value rank nozzles count check ID error 5
Occurrence condition
  • When reading memory information in Head replacement, Check ID is mismatching between the calculated value from each reading data and the reading value from the memory.
  • Noise occurred when reading memory information or communication failed.
  • The contents written to memory are incorrect.
Assumed cause
  • Data failure due to noise
  • Head FFC failure / connection failure
  • Head Failure
Related parts
  • Head FFC
  • Head Unit
  • Main Board
Troubleshooting
Step Confirmation and action YES NO
1

Checking the connection of FFC connecting to the Head Unit and Main Board

  • Check if there is no problem inserting FFC
  • Check the route visually for FFC disconnection and check for scratches
  • Check is there ink adhesion at contacts.

Does the error go away?

End Go to step 2
2

Replace the Head Unit

  • Does the error go away?
End Go to step 3
3

Replace the Main Board

  • Does the error go away?
End

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