FIN Paper Guide Jam

Error code
  • 103 FIN Paper Guide Jam
Floor Finisher
Occurrence condition
  • Even if the FIN Paper Guide Motor moves in the direction of HP sensor fluctuation for a certain period of time, no change in the FIN Paper Guide Motor HP Sensor is detected.
Assumed cause
  • FIN Paper Guide dirty, deformed, or not fitted properly
  • FIN Paper Guide Motor HP Sensor dirty, missing or defective
  • FIN Paper Guide Motor dirty, missing or defective
  • Floor Finisher main board failure
Related parts
  • FIN Paper Guide Motor
  • FIN Paper Guide Motor HP Sensor
  • FIN Paper Guide Motor
  • Floor Finisher main board failure
Troubleshooting

Step

Confirmation and action

YES

NO
1

Checking FIN Alignment Plate Front Guide.

Is the FIN Alignment Plate Front Guide installed properly?

Or is it dirty, deformed or worn?

Clean FIN Alignment Plate Front Guide.

Replace if not repaired

Go to step 2
2

FIN Paper Guide Motor HP SensorCheck the connection of the connector

Are the FIN Paper Guide Motor HP Sensor connected properly?

 Go to step 3 reconnect  FIN Paper Guide Motor HP Sensor
3

FIN Paper Guide Motor HP SensorOperation Check

Is the  FIN Paper Guide Motor HP Sensor operating normally in the diagnostics menu?

 Go to step 4 Replace FIN Paper Guide Motor HP Sensor
4

FIN Paper Guide MotorCheck the connection of the connector

Are the FIN Paper Guide Motor connected properly?

 Go to step 5 reconnect FIN Paper Guide Motor
5

FIN Paper Guide MotorOperation Check

Is the FIN Paper Guide Motor operating normally in the diagnostics menu?

 Go to step 6 Replace FIN Paper Guide Motor
6

Replacing floor finisher main board

Have you reconnected and repaired the connector on the floor finisher main board?

 End Replace floor finisher main board


Inner Finisher
Occurrence condition
  • Even if the IN FIN Paper Guide Drive Motor moves in the direction of HP sensor fluctuation for a certain period of time, the change in the IN FIN Paper Guide HP Sensor is not detected.
Assumed cause
  • IN FIN Paper Guide dirty, deformed, or not fitted properly
  • IN FIN Paper Guide HP Sensor dirty, missing or defective
  • IN FIN Paper Guide Drive Motor dirty, missing or defective
  • Inner Finisher main board failure
Related parts
  • IN FIN Paper Guide
  • IN FIN Paper Guide HP Sensor
  • IN FIN Paper Guide Drive Motor
  • Inner Finisher Main Board
Troubleshooting

Step

Confirmation and action

YES

NO
1

Checking IN FIN Paper Guide

Is the IN FIN Paper Guide installed properly?

Or is it dirty, deformed or worn?

clean IN FIN Paper Guide

Replace if not repaired

Go to step 2
2

IN FIN Paper Guide HP SensorCheck the connection of the connector

Are the IN FIN Paper Guide HP Sensor connected properly?

 Go to step 3 reconnect  IN FIN Paper Guide Motor HP Sensor
3

IN FIN Paper Guide HP SensorOperation Check

Is the IN FIN Paper Guide Motor HP Sensor operating normally in the diagnostics menu?

 Go to step 4 Replace IN FIN Paper Guide  HP Sensor
4

IN FIN Paper Guide Drive MotorCheck the connection of the connector

Are the IN FIN Paper Guide  Drive Motor connected properly?

 Go to step 5 reconnect IN FIN Paper Guide Drive Motor
5

IN FIN Paper Guide Drive MotorOperation Check

Is the IN FIN Paper Guide Drive Motor operating normally in the diagnostics menu?

 Go to step 6 Replace IN FIN Paper Guide Drive Motor
6

Replacing the inner finisher main board

Have you reconnected and repaired the connector on the inner finisher main board?

 End Replace Inner finisher main board