1st Tray Pre-Eject Sensor Unreached Paper Jam
Error code
- 29 1st Tray Pre-Eject Sensor Unreached Paper Jam
Occurrence condition
- 1st Tray Pre-Eject Sensor does not turn on after the specified time has elapsed since the Registration Roller Clutch is turned on.
Related parts
- EJ1 Roller (inside the D3 Unit)
- 1st Tray Pre-Eject Sensor
- Main Unit PF Motor
- Mechanical control board
Troubleshooting
| Step | Confirmation and action | YES | NO |
|---|---|---|---|
| 1 | Check paper transport path Is there any foreign matter, paper chips, etc. in the paper transport path? |
Remove any foreign objects or pieces of paper | Go to step 2 |
| 2 | Check the paper feed rollers/sensors for dirt and installation Are the rollers and sensors listed in “Related parts” clean and properly installed? |
Go to step 3 | Cleaning / reinstalling the paper transport roller sensor |
| 3 | Check the operation of the 1st Tray Pre-Eject Sensor Check the operation of the 1st Tray Pre-Eject Sensor with the diagnostic function. Does the signal change between when the paper is placed and when it is not? |
Go to step 5 | Go to step 4 |
| 4 | Check the 1st Paper Eject Tray Pre-Eject Sensor installation and connector connection Is the 1st Paper Eject Tray Pre-Eject Sensor installed improperly? Is the connector not fully inserted? |
Fully insert the connectors. | Replace sequentially
|
| 5 | Check the paper feed rollers for deformation and wear Are the rollers listed in the “Related parts” section deformed or worn? |
Replace the D3 Unit | Go to step 6 |
| 6 | Checking the operation of the paper transport motor Check the operation of the corresponding paper transport motor using the diagnostic function. Is there any abnormal noise? |
Replace the gear trains | Replace the mechanical control board |