FINROM mismatch error

Error code
  • 035053 FIN ROM mismatch error
Occurrence condition
  • FW version mismatch between main board of product and floor finisher
Assumed cause
  • FW version mismatch between main board of product and floor finisher
Related parts
  • Trouble with FW
  • Floor Finisher Main Board
Troubleshooting
Step Confirmation and action YES NO
1

Perform FW update.

After connect the Floor Finisher, perform FW update

  • Has the defect been improved?
End Go to step 2
2

Replacing floor finisher main board

  • Replaced the floor finisher main board, did the phenomenon improve?
End Contact Epson local service representatives.
Note / 補足
  • Case of do not perform the FW update before the initial setting, a fatal error (ROM mismatch error) may occur depending on the optional products installed after completed the initial setting.
    If this occurs, turn the power OFF/ON once with the optional product installed, and perform a FW update from service support mode before initial settings to resolve the issue.
    (We recommend updating the firmware before initial settings)