High voltage power supply error

Error code
  • 034209 High voltage power supply error
Occurrence condition
  • The output current of the high-voltage board exceeds the specified value (2mA)
Assumed cause
  • The belt is wet with ink, by condensation, etc.

  • Belt surface is shaved and base layer is exposed

  • High voltage board failure

  • Poor cable connection between belt and high voltage board

Related parts
  • Belt Drawer Unit
  • High Voltage Board cable
  • High Voltage Board
Troubleshooting
Step Confirmation and action YES NO
1

Check the connection of the high-voltage power cable

Are the connectors disconnected or not fully inserted?

Go to step 2


Reconnect the connectors.
2

Check the high-voltage power cable for damage

Are there any scratches or breaks in the cable?

Go to step 3 Replace the cables.
3

Check the conveyor belt for ink contamination

Is the Belt Drawer Unit dirty due to ink adhesion?

Go to step 4

Clean the belt.
4

Check the conveyor belt for damage

Are there any areas where the coating has peeled off, scratches, or damage on the surface of the conveyor belt?

Go to step 5 Replace the conveyor belt.

5

Replace the high voltage power supply

Does the error still occurs?

Contact Epson local service representatives. End