Post-Belt Sensor Unreached Paper Jam
Error code
- 28 Post-Belt Sensor Unreached Paper Jam
Occurrence condition
- Post-Belt Sensor does not turn on after the specified time has elapsed since the Registration Roller Clutch is turned on
Assumed cause
- Foreign objects or pieces of paper in the paper transport path
- Incorrect installation of head rear paper guide Assy.
- Post-Belt Sensor has a dirty surface, has fallen off, or is faulty
- Belt Drawer is worn out, deformed, has fallen off, or has a dirty surface
- Post-Belt Guide is worn out, deformed, has fallen off, or has a dirty surface
- Paper Feed Belt Drive Motor failure
- Mechanical control board failure
Related parts
- Post-Belt Sensor
- Belt Unit
- Post-Belt Guide Unit
- Paper Feed Belt Drive Motor
Troubleshooting
| Step | Confirmation and action | YES | NO |
|---|---|---|---|
| 1 | Check paper transport path Are there any foreign objects or pieces of paper in the paper transport path? Is there something wrong with the head rear paper guide Assy installed? |
Remove any foreign objects or pieces of paper | Go to step 2 |
| 2 | Check the operation of the Post-Belt Sensor Check the operation of the Post-Belt Sensor with the diagnostic function. Does the signal change between when the paper is placed and when it is not? |
Go to step 4 | Go to step 3 |
| 3 | Check the Post-Belt Sensor for installation, dirt, and connector connection Is the Post-Belt Sensor installed improperly? Is there dirt on the sensor? Is the connector not fully inserted? Is the relay connector on the Front Frame side not fully inserted? |
Clean the sensor surface, or fully insert the connector. | Replace the sensor |
| 4 | Check the Belt Drawer for dirt and installation Is the Belt Drawer listed in the “Assumed cause” section clean and installed properly? |
Go to step 5 | Clean and reinstall the Belt Drawer. |
| 5 | Check the Post-Belt Guide for deformation and wear Is the guide listed in the “Assumed cause” section deformed or worn? |
Replace the corresponding unit. | Go to step 6 |
| 6 | Check the operation of the Paper Feed Belt Drive Motor Check the operation of the corresponding Main Unit Motor with the diagnostic function. Is there any abnormal noise? |
Replace the mechanical control board | Replace the gear trains or the Main Unit Motor. |