WIP PID reverse error / WIP PID lock error / WIP PID overload error
Error code
- 000381 WIP PID overload error
- 000383 WIP PID reverse error
- 000384 WIP PID lock error
Occurrence condition
- The Wiper Drive Motor cannot rotate due to large motor load
- The Wiper Drive Motor is rotating in reverse
- The Wiper Drive Motor cannot rotate
Assumed cause
- An abnormal load was suddenly applied to the motor, and the motor rotated in the opposite direction due to the reaction force.
- Power is not supplied to the motor, or the motor cannot rotate at all.
- The load on the motor is greater than expected.
Related parts
- Harness polarity wrong
- Wiper HP Sensor
- Wiper Drive Encoder
- Wiper Drive Motor
- Locked by the Wiper Cleaner
- Gears are locked due to foreign object
- Gear trains are damaged or locked by foreign object
- Mechanical control board
- Main Board
Troubleshooting
| Step | Confirmation and action | YES | NO |
|---|---|---|---|
| 1 | Check for foreign objects Check for foreign objects in the path of wiper movement. Is the path free from foreign objects? If you have removed and reinstalled the Wiper carriage guide rail, is it installed properly? |
Go to step 2 | Remove foreign objects. Reinstall the guide rail properly. |
| 2 | Check the gear trains for damage Does the error still occur? |
Go to step 3 | End |
| 3 | Check the cables between the Wiper HP Sensor and the mechanical control board Visually check the cables between Wiper HP Sensor and the mechanical control board, and if there are any cables that are not fully inserted in the connector or disconnected, reconnect them. Does the error still occur? |
Go to step 4 | End |
4 |
Replace the Wiper HP Sensor Replace the Wiper HP Sensor and see if the symptom described in the defect report occurs again. |
Go to step 5 | End |
| 5 | Check the cable between Wiper Drive Encoder and mechanical control board Visually check the cables between Wiper Drive Encoder and the mechanical control board, and if there are any cables that are not fully inserted in the connector or disconnected, reconnect them. Does the error still occur? |
Go to step 6 | End |
| 6 | Check the cables between Wiper Drive Motor and the mechanical control board Visually check the cables between Wiper Drive Motor and the mechanical control board, and if there are any cables that are not fully inserted in the connector or disconnected, reconnect them. Does the error still occur? |
Go to step 7 | End |
| 7 | Replace the Wiper Drive Motor Replace the Wiper Drive Motor and see if the symptom described in the defect report occurs again. Does the error still occur? |
Go to step 8 | End |
| 8 | Replace the Wiper Cleaner Does the error still occur? |
Go to step 9 | End |
| 9 | Replace the suspected part |
Contact Epson local service representatives. | End |