HDD access error

Error code:

  • HDD access error
  • HDD access error
  • HDD access error
  • HDD access error
  • Mirroring HDD(A) access error
  • Mirroring HDD(A) access error
  • Mirroring HDD(A) access error
  • Mirroring HDD(B) access error
  • Mirroring HDD(B) access error
  • Mirroring HDD(B) access error
Occurrence condition
  • Failed to access HDD
  • Failed to access SATA
  • Failed to get HDD information
  • Failed password release processing
  • Failed to access the Mirroring HDD(A) (Each error code is the number for analysis)
  • Failed to access the Mirroring HDD(B) (Each error code is the number for analysis)
Assumed cause

  • Temporary communication failure between HDD unit and main board

  • HDD Cable Failure

  • HDD Unit Failure

  • RAID Board Failure (Mirroring)
  • HDD communication circuit failure of the main board
Related parts
  • HDD Unit
  • HDD Cable
  • Main Board
  • RAID Board Unit
Troubleshooting


Note / 補足
  • A fatal error (205672) may occur at the timing of turning on the power for the first time after installing additional HDD. The error is resolved by restarting the power supply.
Step Confirmation and action YES NO
1

Check HDD cable connection status

  • Is the connector disconnected or half-inserted?
 Reconnect  the HDD unit and reboot Reinsert the cable
2

Check HDD cable connection status

  • Are there any scratches or breaks in the cable?
 Go to step 3 Cable replacement
3

Replace the HDD unit

  • Does the error still occurs?

Replace the main board (Non-mirroring)

Go to step4 (Mirroring)

 End (Non-Mirroring)
4

Replace the RAID board unit (Mirroring)

  • Does the error still occurs?
 Replace the main board (Mirroring) End (Mirroring)