Paper removal jam

Error code
  • 134 Paper removal jam
Occurrence condition
  • Detected to Paper removed from the  tray during floor finisher lower tray ejection operation processing.
  • Detected to Paper removed from the  tray during inner finisher tray ejection operation processing.
Assumed cause
  • User accidentally removed paper while the finisher was operating, etc.
Related parts
  • FIN Processing Tray Paper Sensor (Floor Finisher)
  • IN FIN Processing Tray Sensor (Inner Finisher)
  • Floor Finisher Main Board (Floor Finisher)
  • Inner Finisher Main Board (Inner Finisher)
Troubleshooting

Step

Confirmation and action

YES

NO
1

Confirm with the user

Did you remove paper from the processing tray while the finisher was in operation?

Ask the user not to remove paper.

 Go to step 2
2

Check the sensor connector connection

Is the sensor connected properly?

Target Sensor
・Floor Finisher : FIN Processing Tray Paper Sensor
・Inner Finisher : IN FIN Processing Tray Sensor

Go to step 3

Reconnect sensor
3

Check sensor operation

Is the sensor operating normally in the fault diagnosis menu?

Target Sensor
・Floor Finisher : FIN Processing Tray Paper Sensor
・Inner Finisher : IN FIN Processing Tray Sensor

 Go to step 4 Replace the sensor
4

Replace the Finisher Main Board.

Have you reconnected and repaired the connector on the finisher main board?

Target board

Floor finisher :  Floor finisher main board

Inner Finisher : Inner finisher main board

 End Replace the board.