Head Memory related Fatal Errors (2)

Error code
  • 031400 BRS Check ID Error 0
  • 031401 BRS Check ID Error 1
  • 031402 BRS Check ID Error 2
  • 031403 BRS Check ID Error 3
  • 031404 BRS Check ID Error 4
  • 031405 BRS Check ID Error 5
  • 031420 XDS Check ID Error 0
  • 031421 XDS Check ID Error 1
  • 031422 XDS Check ID Error 2
  • 031423 XDS Check ID Error 3
Occurrence condition
  • When reading memory information in Head replacement, Check ID is mismatching between the calculated value from each reading data and the reading value from the memory.
  • Noise occurred when reading memory information or communication failed.
  • The contents written to memory are incorrect.
Assumed cause
  • Data failure due to noise
  • Head FFC failure / connection failure
  • Head Unit failure
Defect-related parts
  • Head FFC
  • Head Unit
  • Main Board
Troubleshooting
Step Confirmation and action YES NO
1

Checking the connection of FFC connecting to the Head Unit and Main Board

  • Check if there is no problem inserting FFC
  • Check the route visually for FFC disconnection and check for scratches
  • Check is there ink adhesion at contacts.

Does the error go away?

 End Go to step 2
2

Replace the Head Unit

  • Does the error go away?
 End Go to step 3
3

Replace the Main Board

  • Does the error go away?
 End

Contact Epson local service representatives.