Paper tray post-pickup sensor jam (Feed delay)

Error code
  • 74 Paper tray post-pickup sensor jam (Feed delay)
Occurrence condition
  • The Paper Tray Post-Pickup Sensor detected paper when the power was turned ON, when the cover was closed, or when the product recovered from the power saving mode.
Assumed cause
  • There is a foreign object or piece of paper in the paper feed path (Paper Tray feed path)
  • The Paper Tray Post-Pickup Sensor has a dirty surface, has fallen off, or is faulty
  • Mechanical control board failure
Related parts
  • Paper Tray Post-Pickup Sensor
Troubleshooting
Step Confirmation and action YES NO
1

Check the paper feed path

Is there a foreign object or piece of paper in the paper feed path (Paper Tray feed path)?

Remove any foreign objects or pieces of paper

Go to step 2
2

Check the operation of the Paper Tray Post-Pickup Sensor

Check the operation of the Paper Tray Post-Pickup Sensor with the diagnostic function.

Does the signal change between when the paper is placed and when it is not?

 End Go to step 3
3

Check the Paper Tray Post-Pickup Sensor for installation, dirt, and connector connection

Is the Paper Tray Post-Pickup Sensor installed improperly? Is there dirt on the sensor? Is the connector not fully inserted?

 Clean the sensor surface, or fully insert the connector.

Replace sequentially

  • Paper Tray Post-Pickup Sensor
  • Mechanical control board