IN FIN Paper Guide Drive Motor error

Error code

035413 IN FIN Paper Guide Drive Motor error

Occurrence condition

00103 FIN Paper Guide Jam is detected twice in succession

Assumed cause

IN FIN Paper Guide Drive Parts dirty, missing or defective
IN FIN Paper Guide Drive Motor dirty, missing or defective
IN FIN Paper Guide HP Sensor dirty, missing or defective
Inner Finisher main board failure

Related parts

IN FIN Paper Guide Drive Parts
IN FIN Paper Guide Drive Motor
IN FIN Paper Guide HP Sensor
Inner Finisher Main Board

Troubleshooting

Step	Confirmation and action	YES	NO
1	Checking the IN FIN Paper Guide Drive Parts Is the IN FIN Paper Guide Drive Parts installed properly? Are there any problems with the drive parts?	Go to step 2	Reinstall the IN FIN Paper Guide Drive Parts Replace if not repaired
2	Checking the IN FIN Paper Guide Drive Motor [Part(s) to be checked] IN FIN Paper Guide Drive Motor - Inner Finisher Main Board [Confirmation details] Is the IN FIN Paper Guide Drive Motor missing or improperly installed? Is there any abnormality (damage/wear) in the IN FIN Paper Guide Drive Motor? Are the connectors connected properly? Are there any problems with the wires?	Go to step 3	In case of falling off or improper installation Reassembly of the IN FIN Paper Guide Drive Motor If there is an abnormality (damage/wear) Replace the IN FIN Paper Guide Drive Motor Improper connector connection Clean the wire connector and reinsert it. If the wire is abnormal Replace the wire.
3	Checking the IN FIN Paper Guide Drive Motor operation Are the following motors operating normally in Failure Verification menu? IN FIN Paper Guide Drive Motor	Go to step 4	Replace IN FIN Paper Guide Drive Motor
4	Checking IN FIN Paper Guide HP Sensor [Part(s) to be checked] IN FIN Paper Guide HP Sensor - Inner Finisher Main Board [Confirmation details] Is the IN FIN Paper Guide HP Sensor missing or improperly installed? Is there any abnormality (damage/wear) in the IN FIN Paper Guide HP Sensor? Are the connectors connected properly? Are there any problems with the wires?	Go to step 5	In case of falling off or improper installation Reassembly of the IN FIN Paper Guide HP Sensor If there is an abnormality (damage/wear) Replace IN FIN Paper Guide HP Sensor Improper connector connection Clean the wire connector and reinsert it. If the wire is abnormal Replace the wire.
5	Checking IN FIN Paper Guide HP Sensor operation Are the following sensor operating normally in Failure Verification menu? IN FIN Paper Guide HP Sensor	Go to step 6	Replace the corresponding sensor
6	Replacing the inner finisher main board Replaced the inner finisher main board and did the problem improve?	End	Contact Epson local service representatives.