3010102 Failure Diagnostics Sequence 2

  1. Start the service support mode.
  2. Select [03 Failure Verification].
  3. Select [Main Unit] tab.
  4. Select [3010102 Failure Diagnostics Sequence 2].
  5. Press [Execution].

  6. Take appropriate action based on the displayed Failure Distinction Code.

    Failure distinction code Code Details
    00 No failure / Does not reproduce
    03 Replace the Ink Supply Unit
    12

    Take the following measures (most likely order)

    1. Selector Unit
    2. Ink Supply Unit
    Check Point / チェックポイント

    In [3010102 Failure Diagnostics Sequence 2], The Failure Determination Code below are displayed for each model.

    • LM-C6000/C5000/C4000： [00] [03] [12]
    • AM-M5500: [00] [12] (Only BK, so "03" is not displayed)