Home position detection failure

Error code
  • 100016 Home position detection failure
Occurrence condition
  • LED of Flat Bed CISM is not lighted
  • Flat Bed CISM cannot read
  • Flat Bed home position pattern not found in range
Assumed cause
  • SCN CIS Module failure

  • SCN CIS Module harness failure
  • SCN Upper Case failure (Contamination on the home position pattern)
  • SCN drive motor (SCN CR) failure / Harness failure
  • SCN Board connection harness failure

  • SCN Board failure

  • Incorrect installation of the scanner in the printer
Related parts
  • SCN CIS Module
  • SCN Upper Case
  • ADF/SCN Unit
  • SCN Board
  • SCN Board connection harness
  • Incorrect installation of the scanner in the printer
Troubleshooting

Step

Confirmation and action

Yes

No

1

LED lighting check of the SCN CIS module

  • Check Method: Visually confirm that the LED turns on multiple times when the SCN carriage operates after powering on.
  • Judgment Method: Check whether the LED on the CIS module is illuminating.

Go to step 3

Go to step 2

2

Check for disconnection or partial insertion of the SCN CIS module FFC connector.

  • Check Location: SCN Board – CN602
  • Judgment Method: Confirm whether the connector is disconnected or partially inserted.

If reconnecting the connector resolves the issue: End.

If reconnecting does not resolve the issue: Proceed to Step 3.

Go to step 3
3

SCN CIS Module / SCN CR Installation Check

  • Check Method: Confirm that the FFC is properly connected to the CIS module. Confirm that the CIS module shaft is properly installed onto the CR.
  • Judgment Method: Confirm whether the error still occurs even when the CIS module and CR are installed correctly.

Go to step 4

End

4

SCN Upper Case – Condition Check

  • Check Method: Confirm that there is no contamination or debris adhered near the home‑position pattern located on the SCN‑glass side of the SCN Upper Case.
  • Judgment Method: Check whether the error still occurs after cleaning the contamination or replacing the SCN Upper Case.
Go to step 5 End
5

Replace the SCN CIS Module

  • Judgment Method: Does the error still occur after replacing the CIS Module?
Go to step 6 End
6

Replace the SCN Board

  • Judgment Method: Does the error still occur after replacing the SCN Board?
Go to step 7 End
7

Replace the ADF/SCN Unit

  • Judgment Method: Does the error still occur after replacing the ADF/SCN Unit?
Contact EPSON Local Service Representatives End