Paper jam error
Error code
- 100054 Paper jam error
Occurrence condition
- The motor was driven for a predetermined amount from the start of paper feeding, but the sensor could not detect the presence or absence of paper.
- Paper length is too short.
- The ADF Unit was opened while scanning with the ADF.
- The ADF Cover was opened while scanning with the ADF.
Assumed cause
- Poor paper feeding (NF, MF, paper jam), too many documents, use of non-guaranteed paper, sensor failure
- Pieces of paper is left inside the machine.
- The ADF Unit was opened while scanning with the ADF.
- The ADF Cover was opened while scanning with the ADF.
Related parts
Sensors, connectors, Doc detection, PE detection, cover sensor
- ADF Board
Troubleshooting
Step |
Confirmation and action |
Yes |
No |
|---|---|---|---|
| 1 | Check the ADF paper transport path Check if there are any pieces of paper left in the ADF paper transport path. [Part(s) to be checked]
Remove any remaining pieces of paper. |
Go to step 2 | End |
| 2 | Check the sensors in the ADF for damage or improper installation [Part(s) to be checked] Doc detection, PE detection, various cover sensors |
Go to step 3 | End |
| 3 | Attach sensor and check connector connection Check that there is no abnormality in the sensor installation, and that the sensor harness and FFC are properly inserted and connected to the connectors. |
Go to step 4 | End |
| 4 | Replace the other parts or components
|
Contact EPSON Local Service Representatives | End |