Strike-through

Assumed cause
  • Ink penetration into the paper

(Revers side)

Defect-related parts
  1. User’s paper
    Ink penetration into the paper
Troubleshooting
Step Confirmation and action YES NO
1

Change print density setting
Select “User Settings” → ”Copy settings” on the control panel, then change the Copy Density.

  • Has the image defect been improved?
 End of work Go to step 2
2

Print gradation patterns. Do not use the user’s paper.
Has the image defect been improved?

  • (Due to user paper or separation. Use unopened or conditioned paper)
 End of work Go to step 3
3

Print gradation patterns. Use the user’s paper.

  • Has the image defect been improved?
 End of work

Contact Epson local service representatives.