Belt Drive Motor failure/ All Drive Motor error/ C3 C4Additional Paper Cassette Units Drive Motor error/ C2 Additional Paper Cassette Units Drive Motor error
Error code
- 002001 Belt Drive Motor failure
- 002002 All Drive Motor error
- 002017 C3 C4Additional Paper Cassette Units Drive Motor error
- 002018 C2 Additional Paper Cassette Units Drive Motor error
Occurrence condition
- Motor has not reached the specified rotation speed.
Assumed cause
foreign substances tucking
Poor connection of connector
Motor failure
Board failure
Defect-related parts
- Belt Drive Motor Error (Error code: 002001)
- Belt Unit (Belt Unit Drive Motor)
- MCU Board
- All Drive Motor error (Error code: 002002)
- PF Motor (Paper Feed Motor) error
- MCU Board
- C3 C4 Additional Paper Cassette Units Drive Motor error (Error code: 002017)
- C3C4 Drive Motor
- C3C4 Additional Main Board
- C2 Paper Feed Motor Error (Error code: 002018)
- C2 Drive Motor
- C2 Additional Main Board
Troubleshooting
| Step | Confirmation and action | YES | NO |
|---|---|---|---|
| 1 | Check the motor driving operation |
Go to step 2 |
Go to step 3 |
| 2 | Check motor lock signal
<Diagnostic function>
Did you confirm the value changing? |
Go to step 3 | Go to step 4 |
| 3 | Check the rotating component part
Is the trouble phenomenon still occurring? |
Go to step 4 | End |
| 4 | Check the connection of the connector
Is the trouble phenomenon still occurring? |
Go to step 5 | End |
| 5 | Parts replacement
Is the trouble phenomenon still occurring? |
Contact EPSON Local Service Representatives | End |