# Remedy for phase B ~D

Error XXX

(Common to all errors)

• Output the communication management report and check the error occurrence status.
• In a fax using a subscribed telephone line, a communication error may occur if the state of the grasped telephone line is poor, and if redialing is performed by automatic redial, a good telephone line can be grasped and normally sent.
  If there are extremely many communication errors, it is checked whether the error has occurred at a specific destination or whether there is any tendency such as a time zone.
  For the trend survey, multiple communication management reports are required, so it is necessary to print out the communication management report automatically and ask the customer to leave it for a while instead of discarding it for a while.
• Output the protocol monitor log of the communication at the time of error occurrence and investigate where in the communication the error occurred.
  Set FAX Parameter settings as necessary, such as "005 PTCL LOG ON ERROR" and "006 PTCL LOG AUTO PRINT".
• Obtain communication recording data at the time of error occurrence and investigate the error occurrence status.