Head secure boot error

Error code
  • 032515
Occurrence condition
  • It was determined that the written firmware was not provided by EPSON.
Assumed cause
  • Incorrect firmware is written to the Head control board
  • The Head control board cannot be read properly (Head control board failure)
Defect-related parts
  • Head Unit
Troubleshooting
Step Confirmation and action YES NO
1

Firmware Update

Does the error go away?

End Go to step 2
2

Replace the Head Unit

Does the error go away?

End Contact EPSON Local Service Representatives