Head connection error
Error code
- 032513 Head connection error
Occurrence condition
- Connection of the Print Head cannot be detected.
Assumed cause
- Connection failure of the harnesses connecting the Print Head and the Main Board
- Failure of the circuit board in the Print Head
- Main Board failure
Related parts
- USB Cable for connecting the Print Head
- Harnesses for connecting the Print Head
- Head Unit
- Main Board
Troubleshooting
| Step | Confirmation and action | YES | NO |
|---|---|---|---|
| 1 | Check harness connection Are the connectors of the harnesses connecting to the Head Unit properly connected? |
Go to step 2 | Reconnect the USB cable and harnesses properly. |
| 2 | Replace the harness Is the trouble phenomenon still occurring? |
Go to step 3 | End |
| 3 | Replace the Print Head Is the trouble phenomenon still occurring? |
Go to step 4 | End |
| 4 | Replace the Main Board Is the trouble phenomenon still occurring? |
Contact EPSON Local Service Representatives | End |