HEAD HP undetectable error

Error code
  • 034214 HEAD HP undetectable error
Occurrence condition
  • The home position of the Print Head cannot be detected during the initialization operation.
Assumed cause
  • Head unit attachment defective
  • Head Drive Motor failure
  • HP Sensor, Head failure
Related parts
  • Head Drive Motor
  • Head HP Sensor
Troubleshooting

Step

Confirmation and action

YES

NO

1

Power restart (2 times)

Does the error go away?
*Perform this procedure only if the error occurs after replacing the head unit.

End Go to step 2
2

Check the head unit attachment states

Is there something wrong with the head unit being installed?
*Perform this procedure only if the error occurs after replacing the head unit.

Go to step 3 Attache the Head Unit again.
3

Check harness connection

Are the connectors of the harnesses connecting to the Head Unit properly connected?

Go to step 4 Connect the connector properly
4

Replace the Head Drive Motor and HP Sensor, Head

Does the error go away?

End Contact EPSON Local Service Representatives