Incorrect print position

Assumed cause
  • Top registration offset = Print position offset in paper feed direction
    • Incorrect setting or variations of feed amount due to part failure
    • Print start position offset due to Paper Sensor, Pre-Printing failure
  • Side registration offset = Print position offset in Y direction
    • Edge Guide failure of Cassette or MP Unit
    • Incorrect adjustment of Cassette or MP Unit

Defect-related parts
  1. Pre-Printing Sensor
    Variations in detection timing of leading edge of paper due to deterioration of the sensor
  2. Anti Static Brush
    Variations of paper feed amount due to increase of paper overlap amount
  3. Registration Roller
    Variations in paper feed amount
  4. Belt Drawer Unit
    Variations of belt feed amount
  5. Paper Tray unit
    shift or wear of edge guide
  6. Cassette
    Shift or wear of Edge Guide
important / 重要
  • be careful when replacing the paper cassette and Paper Tray unit on each stage, as side / top registration adjustment is required.
Troubleshooting
Step Confirmation and action YES NO
1

Check device settings (including driver settings)
Check that the print mode matches the paper in the cassette and print a ruled line pattern.

  • Has the image defect been improved?
End of work Go to step 2
2

Perform the Top Registration Adjustment and Side Registration Adjustment
Print the Ruled Line Pattern

  • Has the image defect been improved?
End of work Go to step 3
3

Check that offset occurs in side registration only
Does a top registration offset also occur?
Refer to 06 Individual Adjustment for the determination method. (06 Individual Adjustment )

Go to step 4
(Top and side offset occur together)

Go to step 6
(Side registration offset only)

4

Replace the Paper Feed Sensor, Pre-Printing
Print the Ruled Line Pattern

  • Has the image defect been improved?
Go to step 7 Go to step 5
5

Replace the Anti Static Brush Unit
Print the Ruled Line Pattern

  • Has the image defect been improved?
Go to step 7 Go to step 6
6

Replace the Registration Roller
Print the Ruled Line Pattern

  • Has the image defect been improved?

(Because the feed amount of the registration roller may change)

Go to step 7

Replace the parts/components to be checked one by one.

7

identify the feed cassette where the side registration offset occurs
print the ruled line pattern

  • has the image defect been improved?

go to step 8
(Paper Tray feed)

go to step 9
(cassette feed)

8

replace the Paper Tray unit
perform the top registration adjustment and side registration adjustment again.
print the ruled line pattern

  • has the image defect been improved?
end of work

contact epson local service representatives

9

Replace the Cassette
Perform the Top Registration Adjustment and Side Registration Adjustment again.
Print the Ruled Line Pattern

  • Has the image defect been improved?
End of work

Contact Epson local service representatives.