C2 Connection error

Error code
  • 032524 C2 Connection error
Occurrence condition
  • A communication failure was detected between the Main Board and C2 Additional Main Board.
Assumed cause

  • C2 Additional Main Board failure

  • Connection harness (3) (C1 Drawer Connector) failure

  • Connection harness (4) (Main Unit Drawer Connector) failure

  • MCU board failure

  • Failure of the Main board

Related parts
  • C2 Additional Main Board
  • Connection harness (3) (C1 Drawer Connector)
  • Connection harness (4) (Main Unit Drawer Connector)
  • MCU Board
  • Main Board
Troubleshooting

Step

Confirmation and action

Yes

No

1

Replace the C2 Additional Main Board

  • Replace the C2 Additional Main Board and check if the error occurs.

Go to step 2

End
2

Replace the connection harness (3)

  • Replace the connection harness (3) (C1 Drawer Connector).
  • Does the error still occur after the harness is replaced?
 Go to step 3 End
3

Replace the connection harness (4)

  • Replace the connection harness (4) (Main Unit Drawer Connector).
  • Does the error still occur after the harness is replaced?

Go to step 4

End
4

Replace the MCU board

  • Does the error still occur after replacing the MCU Board?
 Go to step 5 End
5

Replacement of Main Board

  • Does the error still occur after replacing the Main Board?
 Contact EPSON Local Service Representatives
 End