Cleaning
When a part is replaced or when the product becomes dirty with paper, cleaning the part may solve the problem.
Since the cleaning method is specified for some parts, the target parts and the cleaning method are described in this section.
- AM-C400/C550 Service Manual Rev.E
- Product Specifications
- Machine Structures and Operating Principles
- Installation and Settings
- List of the necessary tools.
- Pre-delivery Works
- Confirmation before Installing
- Unpacking
- When loading / installing
- Settings
- Operation Check
- Relocation and Removal
- Service Support Mode
- Starting Service Support Mode
- Menu List / Details
- 01 Printer Status Information
- 02 Check Pattern Print / Paper Feed Confirmation
- 201 Check Pattern
- 20101 Check Pattern
- 20102 Ruled Line Pattern
- 20103 Gradation Pattern
- 20104 Black 25% Pattern
- 20105 Adsorption Check Pattern
- 20106 Blank Paper Feed: 10 Sheet Simplex
- 20107 Blank Paper Feed: 1 Sheet Simplex
- 20108 Blank Paper Feed: 10 Sheet Duplex
- 20109 Blank Paper Feed: 1 Sheet Duplex
- 20110 Special Gradation Pattern
- 20112 Other
- 202 Main Unit
- 203 ADF/SCN
- 201 Check Pattern
- 03 Failure Verification
- 04 Maintenance
- 05 Adjustment for Replacement Parts
- 501 Main Unit
- 50101 Head Related Parts
- 50102 Ink Path Related Parts
- 50103 Belt Related Parts
- 50104 Paper Feed/Eject Parts
- 502 Additional Cassette
- 503 ADF/SCN
- 501 Main Unit
- 06 Individual Adjustment
- 601 Main Unit / additional Cassette
- 60101 Belt Eccentricity / Circumference Correction
- 60102 PG Adjustment: Head Unit
- 60103 PG Adjustment: Belt Unit
- 60104 PG Adjustment: PG HP Sensor
- 60105 PG Adjustment: Head APG Cam Touch Sensor
- 60106 Head Data Transfer: Before Replacing Head
- 60107 Head Data Transfer: After Replacing Head
- 60108 Side Registration Adjustment
- 60109 Special Side Registration Adjustment
- 60110 Top Registration Adjustment
- 60111 Head Angular Adjustment
- 60112 Pre-Head Sensor Correction
- 60113 Post-Head Sensor Correction
- 60114 PW Sensor Correction
- 60115 Special Print Adjustment
- 60116 Special Ink Charge
- 60117 Temp./Hum. Sensor Correction
- 60118 Tilt Sensor Adjustment
- 60108 Side Registration Adjustment
- 602 ADF/SCN
- 60201 Shading Calibration (Back)
- 60202 Density Calibration
- 60203 ADF Scan Position/ Scaling Calibration (600dpi)
- ADF Scan Position/ Scaling Calibration (300dpi Continuas feed)
- 60205 ADF Manual Skew
- 60206 FB Scan Position Offset
- 60207 ADF Scan Position Offset
- 60208 ADF Scaling Offset
- 60209 ADF/SCN Individual Settings Reset
- 60210 ADF Front CISM Position Auto Calibration
- 60212 Clear SCN board cooling fan failure flag
- 60213 ADF Scan Position Calibration (300dpi Single feed)
- 601 Main Unit / additional Cassette
- 07 Installation Setting / Operation Check
- 08 USB Memory FW Update
- 09 Date transfer function
- When swapping the machine.
- User information ROM board failure
- When the mechanical information ROM board fails.
- ROM Board Information Backup
- 901 Data Transfer (Swapping the Machine)
- 902 Data Migration (user information ROM board failure)
- 903 Data Migration (Mechanical Information ROM Board Failure)
- 904 ROM Board Information Backup
- 905 ROM Board Situation/Backup History
- 10 Acquire Debug Log
- Special Setting Mode
- Troubleshooting
- Workflow
- Initial Confirmation
- Failure verification function/Failure distinction code
- Troubleshooting Errors with Error Indication
- Normal Error
- Ink Cartridge Recognition Error
- Maintenance Box Recognition Error
- Maintenance Box Initial Charge Fail Error/ Maintenance Box Installation Error/ Maintenance Box Full/ Maintenance Box Not Installed
- Y, M, C, K Ink end / Y, M, C, K Ink cartridge not installed / Ink cartridge error
- Cover open error
- Paper Empty Error (Cassette)
- No cassette installed
- No paper cassette (MP tray)
- Paper Size / Type Error
- Paper size mismatch (Physical size error/Logical size error)
- Paper Type Error
- Paper ejection stacker full error
- ADF feed roller - nearing end-of-life warning / ADF feed roller - end-of-life warning
- SCN Board Cooling Fan failure
- Subtype code: paper jam
- Cassette Paper Feed Error (MP PW)
- Cassette Paper Feed Error (MP)
- Cassette Paper Feed Error (C2 PW)
- Cassette Paper Feed Error (C2)
- Cassette Paper Feed Error (C3 PW)
- Cassette Paper Feed Error (C3)
- Cassette Paper Feed Error (C4 PW)
- Cassette Paper Feed Error (C4)
- PW Sensor Unreached Paper Jam (MP PW)
- PW Sensor Unreached Paper Jam (MP)
- PW Sensor Unreached Paper Jam (C1 PW)
- PW Sensor Unreached Paper Jam (C1)
- PW Sensor Unreached Paper Jam (C2 PW)
- PW Sensor Unreached Paper Jam (C2)
- PW Sensor Unreached Paper Jam (C3 PW)
- PW Sensor Unreached Paper Jam (C3)
- PW Sensor Unreached Paper Jam (C4 PW)
- PW Sensor Unreached Paper Jam (C4)
- Pre-Printing Sensor Unreached Paper Jam
- Pre-Head Sensor Unreached Paper Jam
- Post-Head Sensor Unreached Paper Jam
- Post-Belt Sensor Unreached Paper Jam
- Tray Pre-Eject Sensor Unreached Paper Jam
- Post-Reversing Paper Feed Sensor Unreached Paper Jam
- Duplex Paper Feed Sensor Unreached Paper Jam
- PW Sensor Unreached Paper Jam (Duplex - flip side)
- C1 Paper Feed Sensor Unreached Paper Jam (Duplex - flip side)
- PW Sensor Jam
- Pre-Printing Paper Sensor paper feed delay error
- Pre-Head Paper Sensor paper feed delay error
- Post-Head Paper Sensor paper feed delay error
- Post-Belt Sensor paper feed delay error
- Tray Pre-Eject Sensor Jam
- C1 Paper Feed Sensor Jam
- C2 Paper Feed Sensor paper jam error
- C3 Paper Feed Sensor paper jam error
- C4 Paper Feed Sensor paper jam error
- PW Sensor Paper Stuck Jam
- Pre-Printing Paper Sensor Jam (Paper remaining)
- Post-Head Paper Sensor paper jam error
- Post-Belt Sensor paper jam error
- Tray Pre-Eject Sensor Paper Stuck Jam
- Post-Reversing Paper Feed Sensor Paper Stuck Jam
- Duplex Paper Feed Sensor Paper Stuck Jam
- C1 Paper Feed Sensor Paper Stuck Jam
- PW (Paper Width) Sensor Dirt error
- Image processing time exceeded error
- Incomplete print error
- Subtype code:Ink cartridge
- Sub kind code: Maintenance Box
- Fatal Error
- Fatal Errors related to ADF/SCN
- ADF PID over speed error
- ADF PID reverse error
- ADF PID lock error
- ADF PID overload error
- ADF PID time exceeded error
- Home position detection failure
- Degree of origin contact overdistance error
- Connection MAIN-B Error
- Paper jam error
- Cover open error
- FB PID over speed error
- FB PID reverse error
- FB PID lock error
- FPB PID overload error
- FB PID time exceeded
- ADF Board over-voltage error
- SCN Board over-voltage error
- SCN ROM mismatch error
- LIFT-related Fatal Errors
- BTK related Fatal Errors
- WIP related Fatal Errors
- SEL related Fatal Errors
- Reverse related Fatal Errors
- Fatal error related to PG
- CAP related Fatal Errors
- HEAD Related Fatal Errors
- PWC related Fatal Errors
- Belt Drive Motor failure/ All Drive Motor error/ C3 C4Additional Paper Cassette Units Drive Motor error/ C2 Additional Paper Cassette Units Drive Motor error
- Paper Eject Tay Fan1 Error
- Paper Eject Tay Fan2 Error
- Head Control Board Cooling Fan
- Heat Ventilation Fan failure
- Other Head related Fatal Errors
- Transistor temperature error
- Head temperature error
- Print head blowout error
- VBS Over-voltage Error
- Print image processing time exceeded error
- Head Assembled Board Over-voltage Error
- Ink path temperature error
- Head memory and others NACK errors
- Head memory and others parity errors
- Head Memory related Fatal Errors
- Head Memory related Fatal Errors (1)
- Head Memory related Fatal Errors (2)
- Head Memory related Fatal Errors (3)
- Head Memory related Fatal Errors (4)
- Head Memory related Fatal Errors (5)
- Head ROM mismatch error
- Head NVT flash memory write error
- NVT initial mode value reading NACK error
- NVT initial mode value reading Parity error
- NVT check ID error
- NVT Initial Mode Value Check ID Error
- NVT_Ref value read error
- HCS4 related error
- Head connection error
- Head Recovery Mode error
- Head secure boot error
- PCIMGR access right gain/return error
- C3C4 Connection error
- ROM mismatch error
- Recovery Mode
- C2 Connection error
- CRCM blowout error
- Calculation result for cartridge control is not correct
- CRCM access error
- CSIC access error
- CS Data Mismatch Error
- Belt Cleaner Unit Error
- Periodic replacement part life end error
- High Voltage Power Supply Error
- Paper width detection error
- Printing Encoder error
- position seek related error
- MP Tray HP detection error
- Pre-print/Post-print processing time exceeded error
- Head APG Cam Touch Sensor failure
- Head APG Cam Touch error
- Cassette lift up tray upper limit detection error (C1)
- Cassette Lift up Tray Upper Limit Detection Error (C2)
- Cassette lift up tray upper limit detection error (C3)
- Cassette lift up tray upper limit detection error (C4)
- WIP position seek error
- SEL position seek error
- Pressure related error
- Negative Pressure Charge Error 1
- CAP HP undetectable error
- Ink leak error 1,3
- Ink path valve error
- Ink tank ink charge error
- Ink tank ink overflow error
- Atmospheric air release error
- Negative pressure leak error 1
- Pressure sensor error 1 to 3
- BT pressure leak error
- BT Atmospheric air release error
- Main unit installation posture error
- Head Drive Motor stop position error
- Tilt Sensor failure
- ADC not ready error(ACES detection)
- Maintenance Pressure leak error
- WIP pressure choke error
- ACES FFC inspection NG
- Additional Main Board over-voltage error
- Head control board over voltage error
- Wi-Fi Board Failure Error
- Additional interface board overvoltage error
- OCR board overvoltage error
- HDD related Fatal Errors
- Firmware failure
- Fatal Errors related to ADF/SCN
- Normal Error
- Failure phenomenon without error indication_1
- Print Quality Problems
- White lines (Colored lines) / Banding
- Dark lines/Banding
- Ruled line misalignment or Character distortion
- Diagonal Unevenness
- Ink smear 1 (smear on printed side)
- Ink smear 2 (smear on back side)
- Ink Smear 3 (roller mark smudges made by serrated roller and paper feed roller)
- Incorrect Colors
- Cockling
- Incorrect print position
- Wrinkling of paper
- Blank pages print
- Entirely too dark printout
- Ripple pattern
- Damage of Paper
- Ink Dry Failure
- Strike-through
- Faint Printout
- Paper Feeding Problems
- Other Troubles
- ADF / Scanner Trouble
- Print Quality Problems
- FAX related
- Troubleshooting basic steps
- Device information required when reporting trouble
- Troubleshooting by Fax Function Diagnosis
- Troubleshooting from error codes
- Phone line confirmation mode
- Service parameter_1
- Temporary save received fax documents
- Other Troubles
- Repair and Adjustment
- Overview of Repair and Adjustment
- Precautions before Repair Work
- Tools and Jigs Used
- Before / After Replacement Work
- Parts Layout
- Disassembly/Assembly
- Direction Definitions
- Main Unit
- ADF / Scanner mechanism
- Ink System Mechanism (IS)
- Electrical Components
- Main Board
- MCU Board
- Power Supply Box
- User Info ROM Board
- Mech Info ROM Board
- TPM Board
- USB Port Assy (Authentication Printing)
- Heat Vantilation Fan
- Front USB Port Assy
- Speaker Assy
- Panel Unit
- Panel Relay Board Assy
- Head Board Cooling Fan
- Front Cover Sensor
- Temp/ Humidity Sensor
- High Voltage Board
- APG Motor
- I/F Slot Inlet Assy
- Out-linger Box
- Tray Full Upper Detection Sensor
- HDD
- HDD Cable (SATA)
- HDD Cable (Discrete Wire)
- Panel FFC relay board
- Panel Relay FFC (Main Board side)
- Panel Relay FFC (Panel side)
- Head Unit
- Paper Loading Mechanism (ASF)
- C1 Cassette
- C1 Pickup Unit
- C1 Pickup Roller
- PW sensor unit
- Guide PF Inner Lever Assy
- Connector Cover PW
- Connector Cover Belt Front
- Connector Cover Belt Rear
- Paper Guide Lower
- High Voltage Cable Cover
- Registration Roller Brake Clutch
- C1 Pickup Clutch
- PF Clutch 1
- Resistration Roller Clutch
- All Drive Motor
- Drawer Connector
- C1 Paper Size/Cassette Sensor
- C1 Liftup Motor Assy
- Registration Roller Assy
- Guide PF Inner
- Torque Limiter
- C1 Paper Feed Sensor
- Paper Loading (MP)
- Paper Feeding Mechanism (PF)
- Paper Ejection Mechanism (EJ)_1
- Duplex printing mechanism
- Exterior Covers
- Additional Cassette Unit
- C2 Cassette
- C2 Pickup Unit
- C2 Pickup Roller
- C2 Additional Rear Cover
- C2 Additional Paper Feed Cover
- C2 Pickup Unit Connector Cover
- C2 Guide PF Inner
- C3 Cassette
- C3 Pickup Unit
- C3 Pickup Roller
- C3 Guide PF Inner
- C4 Cassette
- C4 Pickup Unit
- C4 Pickup Roller
- C4 Guide PF Inner
- C3C4 Additional Paper Feed Cover
- C3C4 Additional Rear Cover
- C3C4 Pickup Unit Connector Cover
- Handle Cover Right
- C2 Additional left Cover
- C3C4 Additional left Cover
- C2 Drive Motor
- C2 Pickup Roller Clutch
- C2 Pickup Clutch
- C2 Additional Main Board
- C2 Paper Size/Cassette Sensor Assy
- C2 Additional Connector
- C3C4 Additional Connector
- C2 Liftup Motor
- C3 Pickup Roller Clutch
- C3 Pickup Clutch
- C4 Paper Feed Clutch
- C3C4 Drive Motor
- C3C4 Additional Main Board
- C3 Paper Size/Cassette Sensor Assy
- C4 Paper Size/Cassette Sensor Assy
- C3 Liftup Motor
- C4 Liftup Motor
- Maintenance and Inspections
- Appendix
- Password Encryption Function
- Compliant with ISO 15408
- HDD Specifications
- Head ASP Unpacking / Repacking / Jig Handling Method
- Parts Name Conversion List