No cassette installed

Detection condition
  • Cassette is not installed
Defect-related parts
  • 920201 No Paper Cassette Error (C1 Cassette)
    • C1 Cassette Sensor
    • C1 Cassette
    • MCU Board
  • 920202 No Paper Cassette Error (C2 Cassette)
    • C2 Cassette Sensor
    • C2 Cassette
    • MCU Board
  • 920203 No Paper Cassette Error (C3 Cassette)
    • C3 Cassette Sensor
    • C3 Cassette
    • MCU Board
  • 920204 No Paper Cassette Error (C4 Cassette)
    • C4 Cassette Sensor
    • C4 Cassette
    • MCU Board
Troubleshooting
Step Confirmation and action YES NO
1

Check the cassette status

  • Is the cassette installed correctly?
 Go to step 2 Install the Cassette correctly
2

Check the shape of the cassette

  • Check the shape of the part pressing the cassette sensor.  Is there any deformation or damage on the corresponding part?

Replace the Cassette

 Go to step 3
3

Check the operation of the Cassette sensor
Check the sensor operation using the diagnostic function.

  • Judgment: Does the signal state change when the cassette is inserted or removed?

Replace the MCU board

 Go to step 4
4

Attach sensor and check connector connection

  • Is there any abnormality in the Front Cover Sensor or half-inserted in the connector?
 Fully insert the connectors

Replace the sensor