Tray Pre-Eject Sensor Unreached Paper Jam
Error code
- 29 Tray Pre-Eject Sensor Unreached Paper Jam
Occurrence condition
- After turning ON the Registration Roller Clutch, the Tray Pre-Eject Sensor does not turn ON after the specified time has elapsed
Related parts
- Tray Pre-Eject Sensor
- Main Unit PF Motor
- MCU Board
- Duplex Paper Switching Solenoid
Troubleshooting
| Step | Confirmation and action | YES | NO |
|---|---|---|---|
| 1 | Check paper transport path Is there any foreign matter, paper chips, etc. in the paper transport path? |
Remove foreign matter, paper fragments, etc. | Go to step 2 |
| 2 | Tray Pre-Eject SensorOperation Check Check the operation of the Tray Pre-Eject Sensor using the diagnostic function. Judgment: Does the signal change between when the paper is placed and when it is not? |
Go to step 4 | Go to step 3 |
| 3 | Check the Tray Pre-Eject Sensor installation and connector connection Is the Tray Pre-Eject Sensor normal or the connector half-inserted? |
Connect securely | Replace sequentially
|
| 4 | Check the operation of the Duplex Paper Switching Solenoid Check the operation of the applicable solenoid and paper path switching flap using the diagnostic function. Judgment: Is flap operation normal? |
Go to step 5 | Check the solenoid connection Replace the unit |
| 5 | Check the paper feed rollers for deformation and wear Are the rollers listed in the “Related parts” section deformed or worn? |
Replace the Belt Unit or Replace the Post-Belt Roller |
Go to step 6 |
| 6 | Checking the operation of the paper transport motor Check the operation of the corresponding paper transport motor using the diagnostic function. Judgment: Is there any abnormal noise? |
Replace the rotating component part | Replace the MCU board |