PWC PID overload error / PID reverse error / PID lock error
Error code
- 000861 PWC PID overload error
- 000863 PWC PID reverse error
- 000864 PWC PID lock error
Occurrence condition
- The PW Sensor CR Drive Motor cannot operate due to large motor load
- The PW Sensor CR Drive Motor is rotating in reverse
- The PW Sensor CR Drive Motor cannot rotate
Assumed cause
When the motor rotates in a direction different from the rotation direction (there was a sudden load abnormality, and the motor rotated in the opposite direction due to the reaction force)
Power not turn on or motor cannot rotate at all
The motor load exceeds the expected
Related parts
- Harness polarity wrong
PW Sensor CR Drive Unit
PW Sensor CR Drive Motor
PW Sensor CR Drive Motor Encoder
The motor load exceeds the expected
Damage or foreign substances to rotating component part
MCU Board
Main Board
Troubleshooting
Step |
Confirmation and action |
YES |
NO |
|---|---|---|---|
| 1 | Check for foreign substances Check for foreign objects in the path of carriage movement for the PW Sensor CR Drive  Is there anything wrong? |
Go to step 2 | Remove foreign substances |
| 2 | Check a damage of rotating component part Visually check the gear trains of the PW Sensor CR Drive mechanism for foreign objects, falling off or damage, and for proper belt installation, and reassemble if necessary. Is the trouble phenomenon still occurring? |
Go to step 3 | End |
| 3 | Check the cables/harnesses that connect the PW Sensor CR Drive Motor and HP Sensor, the HP Sensor and MCU Board, and the MCU Board and Main Board Visually check the cables/harnesses that connect the PW Sensor CR Drive Motor and HP Sensor, the HP Sensor and MCU Board, the MCU Board and the Main Board, and if there are any cables that are not fully inserted in the connector or disconnected, reconnect them. Is the trouble phenomenon still occurring? |
Go to step 4 | End |
| 4 | Replace the PW Sensor CR Drive Unit Replace the PW Sensor CR Drive Unit and see if the symptom described in the defect report occurs again. Is the trouble phenomenon still occurring? |
Go to step 5 | End |
| 5 | Parts replacement Replace the MCU Board and the Main Board, in that order. Is the trouble phenomenon still occurring? |
Contact EPSON Local Service Representatives | End |