Head Memory related Fatal Errors (1)
Error code
- 031100 Head ID read check ID error 0
- 031101 Head ID read check ID error 1
- 031102 Head ID read check ID error 2
- 031103 Head ID read check ID error 3
- 031104 Head ID read check ID error 4
- 031105 Head ID read check ID error 5
- 031200 NVT nozzle rank check ID error 0
- 031201 NVT nozzle rank check ID error 1
- 031202 NVT nozzle rank check ID error 2
- 031203 NVT nozzle rank check ID error 3
- 031204 NVT nozzle rank check ID error 4
- 031205 NVT nozzle rank check ID error 5
- 031260 NVT nozzle rank check mode value ID error 0
- 031261 NVT nozzle rank check mode value ID error 1
- 031262 NVT nozzle rank check mode value ID error 2
- 031263 NVT nozzle rank check mode value ID error 3
- 031264 NVT nozzle rank check mode value ID error 4
- 031265 NVT nozzle rank check mode value ID error 5
- 031320 NVT mode value rank nozzles count check ID error 0
- 031321 NVT mode value rank nozzles count check ID error 1
- 031322 NVT mode value rank nozzles count check ID error 2
- 031323 NVT mode value rank nozzles count check ID error 3
- 031324 NVT mode value rank nozzles count check ID error 4
- 031325 NVT mode value rank nozzles count check ID error 5
Occurrence condition
- When reading memory information in Head replacement, Check ID is mismatching between the calculated value from each reading data and the reading value from the memory.
- Noise occurred when reading memory information or communication failed.
- The contents written to memory are incorrect.
Assumed cause
- Data failure due to noise
- Head FFC failure / connection failure
- Head Failure
Related parts
- Head FFC
- Head Unit
- Main Board
Troubleshooting
| Step | Confirmation and action | YES | NO |
|---|---|---|---|
| 1 | Checking the connection of FFC connecting to the Head Unit and Main Board
Does the error go away? |
End | Go to step 2 |
| 2 | Replace the Head Unit
|
End | Go to step 3 |
| 3 | Replace the Main Board
|
End | Contact EPSON Local Service Representatives |