Head Drive Motor stop position error

Error code
  • 034872 Head Drive Motor stop position error
Occurrence condition
  • An unexpected capping position was determined by the capping positioning sequence.
Assumed cause
  • Misread capping position due to foreign objects
  • Misread capping position due to damaged or missing gear train parts or cap-related parts
Related parts
  • Gear trains are damaged, some of them are missing, or locked by foreign object
  • Cap-related parts are damaged, some of them are missing, or locked by foreign object
Troubleshooting

Step

Confirmation and action

YES

NO

1

Check for foreign substances

Check for foreign objects on the path of the head movement in the head motion unit.

(Check the Anti Static Brush and wiper unit for installation, and check for foreign objects or damage on the guide rail where the head moves up and down)

No foreign objects?

Go to step 3 Go to step 2
2 Removal of foreign substances
Does the error still occur after removing the foreign objects?
Go to step 3 End
3 Confirmation of rotating component part
  • Visually check the gear trains of the head drive mechanism for falling off or damage, and reassemble if necessary.
Is the trouble phenomenon still occurring?
Go to step 4 End
4 Replace the Cap-related components
  • Visually check the gear trains of the cap-related components for falling off or damage, and reassemble if necessary.
Is the trouble phenomenon still occurring?
Contact EPSON Local Service Representatives End