PW Sensor Paper Stuck Jam
Error code
- 75 PW Sensor Paper Stuck Jam
Occurrence condition
- The PW Sensor detected paper when the power was turned ON, when the cover was closed, when the product recovered from the power saving mode, or when the printing operation ended
Assumed cause
- Foreign objects or pieces of paper in the paper transport path
- The PW Sensor and glass or reflector have a dirty surface, have fallen off, or are faulty
- MCU board failure
Related parts
- PW Sensor
- PW sensor unit
- Right Door Unit
Troubleshooting
| Step | Confirmation and action | YES | NO |
|---|---|---|---|
| 1 | Check paper transport path Is there any foreign matter, paper chips, etc. in the paper transport path? |
Remove foreign matter, paper fragments, etc. |
Go to step 2 |
| 2 | Check PW sensor operation Check the operation of the PW Sensor with the diagnostic function Judgment: Does the signal change between when the paper is placed and when it is not? |
End | Go to step 3 |
| 3 | Check the PW Sensor and glass or reflector for installation, dirt, and connector connection Is there any problem with the installation of the PW Sensor Also, are the sensor, glass, or reflector dirty? Is the connector not fully inserted? Is the relay connector on the Rear Frame side not fully inserted? |
Clean the sensor surface, glass, and reflector, and fully insert the connector. | Replace the parts one by one.
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