NVT_Ref value read error

Error code
  • 031486 NVT Ref value read error
Occurrence condition
  • A communication error between Astrio-C and P occurred when reading NtF_Ref value during head replacement.
Assumed cause
  • Noise occurred when reading memory information or communication failed.
  • Head Failure
  • Main Board failure
Related parts
  • Head Unit
  • Main Board
Troubleshooting

Step

Confirmation and action

YES

NO

1 Noise check during data transfer
Does the error occur again even if the data is transferred again?
Go to step 2 End
2 Replace the Head Unit
Does the error go away?
Go to step 3 End
3 Replacement of Main Board
Does the error still occurs?
Contact EPSON Local Service Representatives End