Other Head related Fatal Errors

Error code
  • 031001 Head-Hot Detect Error (Pre-printing)
  • 031002 Head-Hot Detect Error (after flushing)
Occurrence condition
  • Abnormal heat generation inside the head
Assumed cause
  • IC failure in head
  • Incorrect insertion of FFC in Main Board - Head Unit (open / short)
  • FFC disconnection of Main Board - Head Unit
Defect-related parts
  • Head Unit
  • Head FFC
  • Main Board
Troubleshooting
Step Confirmation and action YES NO
1

Checking the connection of FFC connecting to the Head Unit and Main Board

  • Check if there is no problem inserting FFC
  • Check the route visually for FFC disconnection and check for scratches

Does the error go away?

End Go to step 2
2

Replace the Head Unit

  • Does the error go away?
End Go to step 3
3

Replace the Main Board

  • Does the error go away?
End Go to step 4
4

Replace the Head FFC

  • Does the error go away?
End

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