Other Head related Fatal Errors
Error code
- 031001 Head-Hot Detect Error (Pre-printing)
- 031002 Head-Hot Detect Error (after flushing)
Occurrence condition
- Abnormal heat generation inside the head
Assumed cause
- IC failure in head
- Incorrect insertion of FFC in Main Board - Head Unit (open / short)
- FFC disconnection of Main Board - Head Unit
Defect-related parts
- Head Unit
- Head FFC
- Main Board
Troubleshooting
| Step | Confirmation and action | YES | NO |
|---|---|---|---|
| 1 | Checking the connection of FFC connecting to the Head Unit and Main Board
Does the error go away? |
End | Go to step 2 |
| 2 | Replace the Head Unit
|
End | Go to step 3 |
| 3 | Replace the Main Board
|
End | Go to step 4 |
| 4 | Replace the Head FFC
|
End | Contact EPSON Local Service Representatives |