Tray Pre-Eject Sensor Jam
Error code
- 56 Tray Pre-Eject Sensor Jam
Occurrence condition
- The Tray Pre-Eject Sensor does not turn off after the specified time has elapsed since the Registration Roller Clutch is turned off.
Related parts
- EJ Roller
- Tray Pre-Eject Sensor
- Main Unit PF Motor
- MCU Board
Troubleshooting
| Step | Confirmation and action | YES | NO |
|---|---|---|---|
| 1 | Check the paper feed path and paper status Is there any foreign substances, paper chips, etc. in the paper transport path? Is there any significant warpage of the paper before printing? (Envelopes and cardboard) |
Remove foreign matter, paper fragments, etc. Correct paper warpage |
Go to step 2 |
| 2 | Check the paper transport roller sensor for dirt and installation Are the rollers and sensors listed in “Related parts” clean and properly installed? |
Go to step 3 | Cleaning / reinstalling the paper transport roller sensor |
| 3 | Check the operation of the Tray Pre-Eject Sensor Check the operation of the Tray Pre-Eject Sensor using the diagnostic function. Judgment: Does the signal change between when the paper is placed and when it is not? |
Go to step 5 | Go to step 4 |
| 4 | Check the Tray Pre-Eject Sensor installation and connector connection Is the Tray Pre-Eject Sensor normal or the connector half-inserted? |
Connect securely |
Replace sequentially
|
| 5 | Check the paper feed rollers for deformation and wear Are the rollers listed in the “Related parts” section deformed or worn? |
Replace the worn out or deformed roller. |
Go to step 6 |
| 6 | Checking the operation of the paper transport motor Check the operation of the corresponding paper transport motor using the diagnostic function. Judgment: Is there any abnormal noise? |
Replace the rotating component part | Replace the MCU board |